Web-based CRMs both have their advantages and disadvantages

Web-based CRM

Web-based CRMs are accessed through a web browser and do not require any software to be installed on the user's device.

They can be accessed from anywhere with an internet connection, making them a good option for remote teams or businesses with multiple locations.

Web-based CRMs often have a subscription-based pricing model, which can be more cost-effective for small businesses.

They may have limited offline functionality, as they require an internet connection to be accessed.

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